Business Analyst
- Developed and maintained comprehensive documentation including BRDs, Functional Specifications, and process flow diagrams.
- Collaborated with the product owner to create impactful features for US-based Petro C-Store clients.
- Managed end-to-end implementation of enterprise-level software solutions from requirements gathering to UAT.
- Mapped POS data flows, identified reconciliation gaps, and designed automated payment matching with vendor deposits.
- Analyzed data patterns to get meaningful results using Google Sheets and custom automation scripts.
Key Achievements
$20K Saved Per Store — Streamlined card reconciliation by mapping POS data to vendor payment deposits, eliminating manual reconciliation entirely.
80% Reports Automated — Developed business events recording features resulting in 80% of accounting reports being efficiently managed by the system.
60% AP / 90% AR Traceability — Increased company revenue by maintaining traceability of approximately 60% Accounts Payable and 90% Accounts Receivable.
Business Analyst — Part Time
- Led and managed a cross-functional team using agile methodology from project initiation to completion.
- Analyzed and documented business processes, identifying gaps and determining software solutions.
- Collaborated with stakeholders to elicit requirements and translate them into functional specifications.
- Developed user stories and acceptance criteria, and assisted the team in functional testing.
Key Achievements
Rapid Delivery — Delivered the first stable release (V1.0.0) of the Review Management System within 3 months through autonomous decision-making.
Successful Launch — Successfully launched the platform and provided valuable strategic advice on customer behavior and sales strategies.